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HVAC and Plumbing Leadership Summi
January 13, 2023
Columbia Metropolitan Convention Center
1101 Lincoln St, Columbia, SC 29201
What Is The Leadership Summit?
A full day of education focused on building your leadership team. Education sessions will include business development, customer service and leadership.
Why A Leadership Summit?
SCALT wants our HVAC and Plumbing teams in South Carolina to be their best, to see grow and success within their companies. Our members have shown us over and over that it is a team effort to grow and be successful. So our efforts are to create an affordable experience for those that are growing their teams and leadership within the company and as a result growing the business.
Who Is The Audience?
Your entire leadership team.
What Is The Cost?
Gold Contractors receive a $300 annual allowance per year to spend for all education opportunities. It can be partially or fully utilized for this event as well as the virtual technical trainings and upcoming duct fair throughout the year.
Contractor Members – $75
Additional Attendees from the same company – $50
Non-Members – $200
Exhibitors – $795 members / $900 nonmembers
Customer Service Superiority
Customers still want to feel that they are being understood. How can your team better listen, discern, and understand the customer. Help train your leaders who can go back and continue to create a culture of customer service.
On his way to Florida, Steve Coscia will make a one day stop in Columbia SC to provide a three hour training program for SC contractors on Customer Service Superiority. Attendees will leave with a manual and new tools to take back to the business.