February 10, 2021
Insurance Coverage and Claims
Sponsored by Federated Insurance – A SCALT Business Partner
Details to be added.
March 9, 2021
How Do You Protect Your Assets – Do Not Lose It All
sponsored by Service Roundtable
When you think of “Risk Management”, what immediately comes to mind? In the litigious world we occupy, minimizing the risks of financial stability of your business and personal wealth is a requisite. Insurance is important, however, it is not enough. A well-planned strategy of legal “protective firewalls” can preserve financial gains for current and future generations. This presentation will offer real world approaches on how to protect your company and your wealth.
April 14, 2021
Is your Workman’s Compensation Insurance Controlling You?
Managing Workmans Compensation
sponsored by Federated Insurance
On-the-job injuries affect not only the injured employee, but the business and the employee’s family as well. This session provides a condensed view of the complex and frustrating aspects of workers compensation, with a goal of positioning your business to properly leverage those concepts. This presentation shares business best practices, and presents Federated’s unique views as one of the largest mutual insurance carriers in the country. We will share our experience delivering workers compensation managed care. Join us to learn what steps you can take to control your workers compensation experience MOD.
2021 Past Webinars That Can be Viewed in The Video Library
Learn How To Communicate on Email and Telephone
Learn how to communicate through the Telephone and Email with prospects and clients that will let them know you KARE about them!
Keep Current Customers
Attain New Customers
Recapture Former Customers
Expand Business with Current Customers
Here are a few landmines with both telephone and email correspondence
What not to say on the Telephone:
- “I don’t know.”
- “I can’t do that.”
- “You have to ….”
- “Just a second.”
- “No.”
Issues people have with Email:
- Slow Response
- Poor grammar and unfamiliar acronyms
- Being copied on every email
- Too many attachments
- Lengthy Emails
