January 13, 2023 Columbia SC

 

Video Library

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a FREE benefit to members

SCALT’s online video library contains a wide range of topics you can explore with your managers, sales professionals, selling technicians and administrative professionals. Whenever you experience a lull in service appointments, you can still maximize your employees’ workdays by logging into the Member Center and accessing the Video Library.

Topics include: KPI’s, Marketing, Customer Service, Recruiting

Leadership Summit

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Brand New Leadership Summit Coming in 2023. Join SCALT for its Inaugural HVAC/Plumbing Leadership Summit on January 13 in Columbia at the Columbia Convention Center.  A one day intensive for your whole team focused on business development. From companies with one truck to more than 15 trucks this day long event will provide education for you and your team to thrive in 2023.  Sessions include customer service, leadership, training programs and more. Stay tuned for more information.

Education

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SCALT is your place to go for both technical and business training for all your leadership team.  Technical series is a great time to pull all your technicians together for a one hour training, while your CSR and management can benefit from the business series.  Keep checking back to see what is new.